Where you need us, when you need us.
Our engineers are among the best in their particular fields of expertise. Whether it’s for a project or troubleshooting assessment, you deserve the best. When you engage Mirazon engineers for IT consulting, they are your primary contacts — no sitting in a phone queue waiting to talk with an unfamiliar engineer when you have questions or problems.
You will have direct contact with your engineers who are familiar with your priorities, your business, and your technical environment. We know that precious time can be wasted having to explain the basics of your infrastructure or nature of your organization’s IT needs over and over again to engineers who come in cold.
“It’s nice to have one person to call who knows your setup instead of a pool of people that may or may not have been to your site before or remember anything about your situation. You are not starting over every time you have an issue.” — Cathy Heberer, Laser Images
Our engineering consulting service is an excellent option for a wide range of organizations, because of its flexibility and scalability. We can fill the need for an entire IT department or seamlessly complement the IT staff and systems you currently have.
In addition, we also have escalation procedures in which we can bring in other engineers in the event of an emergency or if he or she has specific expertise as needed. Furthermore, we offer a 24/7 on-call service for those after-hours emergencies.
Customer service and expertise are the two major tenets that guide our engineers in their consulting endeavors. We take care of your needs to the best of our abilities. We will be there where you need us, when you need us.