Is IT Your Core Business?

As the owner of a small or midsized business, you invest in IT to increase your operational ROI. Trouble can arise, however, when you or your team are distracted from your core business initiatives because of IT issues. Maybe IT support and management are being performed by employees who have multiple duties, which can impact both their ability to deliver in other areas, as well as the overall quality of IT support.

Contracting Mirazon to take care of your IT means you can focus all your resources on your primary business operations, maximize revenue, and be more efficient.

Mirazon can provide affordable, 24 X 7 best practices monitoring and management of all your IT assets, including systems, software, devices and virtual resources. We will also be informed with automated alerting of any event that may affect the normal operation of IT.

When there is a problem, most issues can be diagnosed accurately and resolved through rapid remote remediation that takes much less time than onsite visits, saving you the often considerable costs of downtime.

With all the IT health and performance data that 24 X 7 monitoring brings in, Mirazon is better positioned to help you optimize configurations, manage system and software versioning, and eliminate costly and obsolete equipment.

We offer a Managed Services Solution for your organization.  It has the benefit of a single monthly rate with comprehensive support.

• Support is available Monday – Friday 8am x 5pm.  (After hour emergency support is available for an additional charge).
• Unlimited Help Desk support with remote control, users can call in to the help desk or submit tickets via email.
• Unlimited Server support including new server installs and upgrades.
• Onsite support as needed during protected period.
• Antivirus protection with continual updates.
• Setup, deployment and migration of workstations as needed
• Trend Antivirus for all of your workstations, laptops and Server
• Proactively monitor the network, workstations and server.
• Monitor backups, Virus protection, Performance monitoring of Server and workstations
• Quarterly meetings with you and your team to discuss your network status and any expansion plans or needs.
• We serve as a liaison to your technology vendors.
• Include comprehensive reports of the status of your network to provide history and trending of network resources.
• Software support for “Line Of Business” applications requires the client to have a current support plan with the LOB vendor
• Spam filtering and up to five days of mail spooling with MCafee SAAS services.

If you have purchased a Datto Backup appliance the following is included with the Service.

• Full Back up and Disaster Recovery service with instant virtualization. 
• If your file server fails we can start a virtual copy of your server to keep you working with as little as 15 minutes of down time. 
• Restore a crashed server in hours instead of days.
• Server backs up locally and offsite for safe storage. Your server is backed up every 15 minutes. No more swapping hard drives and wondering if your backups actually worked.

Contact Us for further details