Come join a friendly and fun company dedicated to providing exceptional service to our clients. 

Pay Range

$70,000 – $90,000 per year

Job Type

Full time

Schedule

First shift

8 hours daily

Nights and weekends possible

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The position will be responsible for providing excellent technical support to our clients and to deliver superior customer service during those interactions. This position will focus on design, implementation, configuration, diagnosis and resolution of issues related to infrastructure focused technologies.

This position will require a broad background in of both mid-level and enterprise server technologies. Specific knowledge of Microsoft Server and Cloud technologies is a must. Extensive experience with multiple domain AD migrations, Office 365, and Azure experience is required. Employees should have enthusiasm for helping customers leverage the best technology to solve their business challenges. Successful employees will likely have at least 2+ years of experience in the technology industry and a minimum of 1 year of consulting experience. The ideal person will have a passion for technology and experience with IT infrastructure and support and demonstrated ability to thrive in a fast-paced environment. Employees must be able to manage and prioritize multiple projects at once.

All employees of Mirazon should share in our purpose to help others be more successful. Every day you should bring an enthusiasm for helping our clients leverage the best technology to solve their business challenges. This work takes effort by each team member and their specific contributions. Successful employees will naturally connect with our core values and seek out opportunities to elevate coworkers and the business. A customer first mentality and team player attitude is required for all positions at Mirazon. We focus on forming long-term partnerships with clients while providing unparalleled technical services. It takes every person to accomplish that.

All employees of Mirazon should share in our purpose to help others be more successful. This work takes effort by each team member and their specific contributions. Successful employees will naturally connect with our core values and seek out opportunities to elevate coworkers and the business. A customer first mentality and team player attitude are required for all positions at Mirazon.

Consistent with the company’s positive organizational culture, the position should have and display the key competencies listed below.

Job Requirements

  • Some college or post-high school program is required required
  • 2 or more years of technology related experience
  • Consulting experience required
  • Professional IT certification(s), such as Microsoft MCP, MCSA, MCSE, or MCITP, or VMware VCP
  • Technical troubleshooting skills
  • Communicate in English, both verbally and in writing
  • Perform essential job functions of this position, with or without reasonable accommodations
  • Typing skills to ensure quick and accurate entry of service request details
  • Manage multiple tasks at one time without compromising quality or time commitments
  • Ability to work a flexible schedule when needed
  • Ability to work in a team and communicate effectively
  • Document processes and procedures related to duties and responsibilities
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Function independently and with initiative
  • Self-motivated with the ability to work in a fast moving environment
  • Ability to multi-task and adapt to changes quickly

*Mirazon is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, genetic information, actual or perceived sexual orientation and actual or perceived gender identity or any other basis prohibited by applicable law. Mirazon also takes affirmative action to employ, and advance in employment, qualified women, minorities and covered veterans. Mirazon also makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state laws.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The successful applicant will be expected to perform other reasonably related duties as assigned by his/her immediate supervisor and/or other management staff of the organization as business needs arise.

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