In recent years, Dell has come a long way in the networking department. The days of shuddering in disgust at the sight of a Dell PowerConnect in the datacenter are…
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I’ve been an IT consultant for nearly 15 years. During that time, I’ve run across countless horror shows involving all manner of outages and technical glitches that plunged me into…
Technology can be expensive. It can be complicated, and it can be a downright pain to upgrade. Whatever the reason, we often see organizations holding onto very outdated technology and…
What brought a local manufacturer to its knees for a week? A PDF. On a Thursday afternoon, one of the users at the manufacturing company received an email from the…
We had an issue recently with a customer using Server 2013 on premise and Office 365 for unified messaging (voicemail and auto attendants). One morning we got a call that the UM…
We have all heard the saying that the road to hell is paved with good intentions. This sentiment holds true in most things, including the IT business. Please allow me…
The phone rang at 7am one morning: “Hey, we’ve got a big problem.” “What’s up?” “I just got a call that the air conditioner’s condenser pump went out, the room is…
Recently a client received an unexpected email from what looked like a legitimate software company. Here’s the gist of the email with names changed to protect the innocent: I wanted to…