Teams. We’ve been talking about it for a while now because it’s Microsoft’s new phone system. However, Teams is much more than that … with or without the dialing. In…
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Beginning October 1, 2018, Microsoft began converting Office 365 accounts to Microsoft Teams. For most organizations out there, adopting Teams won’t be a huge deal. Well, it’ll be a deal…
It’s an exciting time at Microsoft, as they converge all unified communications to a single platform. New Microsoft cloud voice and collaboration program Teams will unify Office, sharing and planning…
This post is written by Daryl Hunter, voice solution architect at AudioCodes. Daryl previously worked at Mirazon as a solutions architect focused on unified communications. Check out some of his…
Have you ever run into an issue with Skype for Business that no matter how hard you look for an answer, you just can’t seem to find one? I found…
I was recently invited to attend the AudioCodes North American Partner Forum. This is the US version of the forum that John Ross and I attended in Israel last fall….
Hey everyone! Welcome back! I know I promised in my last post that we’d be continuing to talk about AudioCodes IPP Manager Express, and I swear I will, but this one is going…
Greetings and salutations once again to all you folks out there that read the things I write! Today’s fun topic started just a few weeks ago. In the beginning… We…
Hello again! Over the years, we have had a growing OCS and Lync and now Skype for Business consulting practice. We have used a variety of hardware – from the…
Recently, we have been engaging with a customer to unravel their Lync 2013 Enterprise Voice. Over the years, they have had to “work around” several different carrier situations and voice…
A recurring question that clients seem to have after a Lync 2013 or Skype for Business deployment is, “How do I change the message on the Auto Attendant?” On the…
During one of our recent Lync 2013 installations, the customer needed Call Pickup Groups. The basic premise of which is that users have a “group” and if they hear another phone…